BugFlows
Pricing
.
Choose the deployment model that matches your data sensitivity, infrastructure ownership, and rollout pace. Each plan uses the same Bugflows workflow, but storage control, governance, and support levels change by deployment type.
Choose Your Plan
Fast evaluation
Demo
Explore Bugflows with a guided, low-risk starting point.
Free
- 100 one-time credits
- Up to 5 training jobs
- 10 predictions per job
- 100 MB max upload
- CSV upload only
- Limited API access
- Data deleted after 30 days
- Community forum support
Managed by Bugflows
Cloud Hosted
Best for teams that want to start quickly in a Bugflows-managed environment.
/month/user
Limited
Offer
- Custom ML Models
- HTTPS/TLS Encrypted Data Flow
- Bugflows Frontend Access (bugflows.com)
- API Access (for integration)
- Hosted in GCP (Google Cloud)
- Data Storage: Bugflows Cloud (GCP)
- Model Storage: Bugflows Cloud (GCP)
- Data Residency: Encrypted in GCP
- Security controls aligned to hosted deployment practices
- Chrome Extension Support
- 100 GB cloud storage
- Save up to 10 predictive models
- Fully Managed by Bugflows
- Monthly Model Retraining
- Basic Email & Chat Support
Most Popular
Customer-controlled storage
Hybrid Cloud
Best for teams that want Bugflows workflows while keeping data and models in customer-controlled cloud storage.
/month/user
Limited
Offer
- Custom ML Models
- HTTPS/TLS Encrypted Data Flow
- Bugflows Frontend Access (bugflows.com)
- API Access (for integration)
- App Hosted in GCP (Bugflows)
- Data Storage: Customer Cloud
- Model Storage: Customer Cloud
- Data Residency: Client Controlled
- Security controls aligned to customer-controlled storage
- Chrome Extension Support
- 500 GB cloud storage
- Save up to 20 predictive models
- Shared Infra Responsibility
- Configurable Model Retraining
- Priority Support + Onboarding Help
Private deployment
Enterprise Hosted
Designed for stricter internal hosting, governance, and procurement requirements.
Custom
Quote Based
- Custom ML Models
- HTTPS/TLS Encrypted Data Flow
- Customer-Hosted Frontend (Optional)
- API Access (internal deployment)
- Entire System Hosted in Customer Cloud
- Data Storage: Customer Cloud
- Model Storage: Customer Cloud
- Data Residency: Fully Client-Controlled
- Security scope defined during solution design
- Chrome Extension Support (Local-only)
- Flexible cloud storage
- Negotiable number of Predictive Models
- Fully Managed by Customer
- Customer-Controlled Retraining
- Premium Support & Account Manager
Plan Visuals
See the plan differences where the product actually changes.
These screens are mapped only where the UI reflects a real difference in storage, connectivity, credits, or governance between plans.
Demo
Free-tier credits and usage limits inside Bugflows-managed cloud storage.
Cloud Hosted
Managed connector setup for paid Bugflows-hosted deployments running in Bugflows cloud.
Hybrid Cloud
Connect your own GCP or AWS project so data and models stay in customer-controlled storage.
Enterprise Hosted
Govern retained files, trained models, and storage policies in a customer-controlled deployment.
Plan Comparison
| Feature | Demo User | Public Cloud Paid User | Hybrid Cloud Paid User | Enterprise Cloud Paid User |
|---|---|---|---|---|
| User Level | 0 | 1 | 2 | 3 |
| Initial Credits | 100 credits (one-time) | 1,000 credits per month | 2,000 credits per month | 2,000 credits per month |
| Training Job Cost | 10 credits per job | 10 credits per job | 10 credits per job | 10 credits per job |
| Prediction Job Cost | 5 credits per prediction | 5 credits per prediction | 5 credits per prediction | 5 credits per prediction |
| Training Job Limit | 5 total training jobs | Based on credits | Based on credits | Based on credits |
| Prediction Limit | 10 predictions per training job (50 total) | Based on credits | Based on credits | Based on credits |
| Pricing | Free |
|
|
Custom quote |
| Organization Creation | Not available | Yes, can create organizations | Yes, can create organizations | Yes, can create organizations |
| Invite Team Members | Not available | Yes, for an additional €20 per user Limited Offer | Yes, for an additional €40 per user Limited Offer | Yes, custom quote per user |
| Data Retention | Training and prediction data deleted after 30 days of inactivity | Data is not deleted automatically | Data is not deleted automatically | Data is not deleted automatically |
| Max File Upload Size | 100 MB | 500 MB | 1 GB | 1 GB+ |
| Prediction Attributes | 7 fixed attributes | 7 attributes per data source | Dynamic attributes | Dynamic attributes |
| Source Type | Jira based defects only | Jira, Youtrack, Bugzilla | Custom sources | Custom sources |
| Multi Modality | Text sources only | Text + Voice | Text + Voice | Text + Voice |
| Customer Support Integration | Not available | Not available | Available | Available |
| Direct Integrations | CSV upload only | Full integration with Jira, GitHub, Bugzilla, etc. | Full integration with Jira, GitHub, Bugzilla, etc. | Full integration with Jira, GitHub, Bugzilla, etc. |
| API Access | Limited, rate-restricted access | Full, unrestricted API access | Full, unrestricted API access | Full, unrestricted API access |
| Saved ML Models | 1 saved model | 2 models per training | 5 models per training | Negotiable number per training |
| Model Retraining | One-time training on initial data upload | Not available | Automatic retraining per month | Automatic retraining per week |
| Support | Community forum | Forum + Email + Chat support | Forum + Email + Chat support | Premium support & account manager |
| Onboarding | Self-service documentation and tutorials | Guided live onboarding and training sessions | Guided live onboarding and training sessions | Guided live onboarding and training sessions |
| Single Sign-On (SSO) | Not available | Coming soon | Available (SAML 2.0, SCIM for user provisioning) | Available (SAML 2.0, SCIM for user provisioning) |
| Role-Based Access Control (RBAC) | Single user access | Available for managing team permissions | Available for managing team permissions | Available for managing team permissions |
| Duplicate Defect Detection | Not available | Full access to model-assisted duplicate detection | Full access to model-assisted duplicate detection | Full access to model-assisted duplicate detection |
| Advanced Analytics Dashboard | Not available | Not available | Access to dashboards for tracking triage accuracy and MTTR improvements | Access to dashboards for tracking triage accuracy and MTTR improvements |
| Prediction Explainability (XAI) | Not available | Not available | Available | Available |
| PII Scrubbing | Not available | Automatic scrubbing of Personally Identifiable Information from defect data | Automatic scrubbing of Personally Identifiable Information from defect data | Automatic scrubbing of Personally Identifiable Information from defect data |
| Service Level Agreement (SLA) | Best effort | Guaranteed uptime and support response SLA | Guaranteed uptime and support response SLA | Guaranteed uptime and support response SLA |
| Chrome Extension Access | Not available | Not available | Full feature access within the extension | Full feature access within the extension |
| Data Processing Priority | CPU based VM | Best effort GPU based | 100% GPU based | 100% GPU based |
| Access to Beta Features | Not available | Early access to new features and AI models | Not available | Not available |
| Custom Workflow Automations | Not available | Not available | Not available | Ability to trigger actions in other systems based on predictions |
What's Right for You?
Need Help Choosing?
We’re happy to advise you based on your infrastructure, team size, and regulatory needs.